789b Frequently Asked Questions
Everything you need to know about playing on 789b — from creating your account and making your first bKash deposit to betting on BPL cricket, claiming bonuses, and staying safe.
Welcome to the 789b FAQ page. Here you will find clear, honest answers to the questions our Bangladeshi players ask most. Whether you are a first-time visitor from Dhaka or a regular player from Chittagong, this guide covers account setup, payment methods including bKash, Nagad, and Rocket, game rules, bonus terms, and how 789b keeps your experience safe and fair.
Account & Registration
How do I create a 789b account in Bangladesh?
Creating a 789b account takes under two minutes. Visit the 789b Login page, click the registration option, and fill in your mobile number, preferred username, and a strong password. You must be 21 years or older to register. Once submitted, you will receive a verification code via SMS — enter it to activate your account instantly. Players from Dhaka, Chittagong, Sylhet, Khulna, and all other regions of Bangladesh are welcome.
What documents do I need to verify my 789b account (KYC)?
789b uses a standard KYC process to keep the platform secure. You will need to upload a clear photo of your National ID Card (NID) or passport, and a selfie for liveness verification. For faster processing, make sure all four corners of your ID are visible and the image is well-lit. Most accounts are verified within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours.
I forgot my 789b password — how do I reset it?
Use the 'Forgot Password' link on the 789b Login page to reset your password instantly. Enter the mobile number linked to your account and you will receive a one-time password (OTP) via SMS. Follow the on-screen steps to set a new password. If you no longer have access to your registered mobile number, contact 789b support at [email protected] with your account details and KYC documents.
Can I have more than one 789b account?
No. 789b strictly allows only one account per player. Duplicate accounts violate the Terms & Conditions and may result in permanent suspension of all related accounts and forfeiture of any pending balances. If you believe a duplicate account was created in error, contact support immediately at [email protected] so the team can resolve it before any penalties are applied.
How do I close my 789b account permanently?
To permanently close your 789b account, email [email protected] from your registered email address with the subject line 'Account Closure Request'. Withdraw any remaining balance before submitting the request, as closing an account with an outstanding balance may delay processing. The 789b team will confirm closure within 3 business days. If you are closing due to gambling concerns, consider our self-exclusion option instead — see the Responsible Gaming page for details.
Deposits & Withdrawals
How long does a bKash deposit take on 789b?
bKash deposits on 789b are credited to your account within seconds under normal conditions. After sending the payment from your bKash wallet to the designated 789b merchant number, your account balance updates in real time. If your deposit has not appeared within 10 minutes, take a screenshot of the bKash transaction confirmation and contact support at [email protected] with the reference number.
What is the minimum deposit amount on 789b?
The minimum deposit on 789b is ৳200 BDT, making it accessible for players across Bangladesh regardless of budget. This applies to all supported payment methods including bKash, Nagad, Rocket, Upay, and bank transfers through Dutch-Bangla Bank, BRAC Bank, IBBL, and Sonali Bank. There is no upper limit on deposits — high-volume players may contact support for VIP tier arrangements.
How do I withdraw my winnings from 789b?
To withdraw from 789b, log in and navigate to the cashier section, select Withdrawal, choose your preferred method (bKash, Nagad, or Rocket are the fastest), enter the amount, and confirm. Your account must be fully KYC-verified before processing any withdrawal. Most mobile wallet withdrawals are completed within 30 minutes to 3 hours. Bank transfer withdrawals may take 1-3 business days.
What is the minimum withdrawal amount on 789b?
The minimum withdrawal on 789b is ৳500 BDT. This threshold is set to cover the processing costs of mobile wallet transactions while still allowing players to cash out modest wins quickly. There are no withdrawal fees charged by 789b directly, though your bank or mobile wallet provider may apply their own standard transfer charges.
Does 789b charge fees on deposits or withdrawals?
789b does not charge any platform fees on deposits or withdrawals. The full amount you deposit reaches your gaming wallet, and the full amount you withdraw is sent to your chosen payment method. The only charges that may apply come from your payment service provider — for example, bKash, Nagad, or Rocket may deduct a small transaction fee at their end per their own pricing schedules. Check your provider's current rates before transacting.
Games & Gameplay
Can I bet on BPL and IPL cricket matches on 789b?
Yes — cricket betting is one of 789b's flagship offerings and covers the Bangladesh Premier League (BPL), Indian Premier League (IPL), ICC T20 World Cup, Test series, and international matches featuring the Bangladesh Tigers. You can bet on match winner, top batsman, over/under totals, live in-play markets, and more. Odds are updated in real time during live matches so you can react to every over.
Are the slot games on 789b fair and certified?
All slot games available on 789b use certified Random Number Generator (RNG) technology to ensure completely fair outcomes on every spin. Games from providers such as Pragmatic Play, NetEnt, and Microgaming are audited by independent testing agencies as part of those studios' standard compliance programs. The RTP (Return to Player) percentage for each slot is disclosed in the game's info panel so you know exactly what to expect.
Can I play 789b games on my mobile phone?
Yes, 789b is fully optimized for mobile play on both Android and iOS devices. The platform runs entirely in your mobile browser — no app download is required. The site uses a responsive mobile-first design so games, betting markets, and your account dashboard all display and function perfectly on screens as small as 320px. Simply open 789b.blog in Chrome, Safari, or any modern browser on your phone.
What live casino games are available on 789b?
789b features a full live casino lobby powered by Evolution Gaming and Ezugi, two of the most trusted live dealer providers in Asia. Available games include Live Baccarat, Live Roulette, Live Blackjack, Andar Bahar, Teen Patti, Dragon Tiger, and game show titles like Crazy Time and Mega Ball. All games are streamed in HD from professional studios with real dealers, available around the clock.
What is the minimum bet for cricket matches on 789b?
The minimum bet for cricket markets on 789b starts at ৳50 BDT per selection, making it easy to engage with BPL or IPL matches even with a smaller bankroll. Maximum bet limits vary by market type and match tier — premium events like ICC World Cup finals may carry higher limits than domestic T20 games. You will see the applicable min/max for each market clearly displayed on the bet slip before confirming.
Bonuses & Promotions
What welcome bonus does 789b offer to new players?
789b offers a generous welcome bonus to new players on their first deposit. The exact percentage and maximum match amount are displayed on the promotions page at the time of registration, as offers can vary seasonally — for example around BPL season, Eid, or Pohela Boishakh. To claim it, opt in during registration or from your account dashboard before making your first deposit. Wagering requirements apply — read the bonus terms carefully.
What is the wagering requirement (rollover) for 789b bonuses?
Wagering requirements on 789b bonuses specify how many times you must bet the bonus amount before it converts to withdrawable cash. The rollover multiplier is clearly stated in each promotion's individual terms — typically between 10x and 25x depending on the offer type. Sports betting bonuses generally carry lower rollover than casino slot bonuses. Always check the specific terms for each promotion rather than applying a single assumption.
Does 789b offer free spins on slot games?
Yes, 789b runs free spin promotions on selected slot titles, typically coinciding with new game launches, weekly reloadpromotions, and special events on the Bangladesh cricket calendar. Free spins are credited directly to your account and are valid for a specified game and time window — usually 7 days. Any winnings generated from free spins are added as bonus funds subject to the standard rollover before they can be withdrawn. Check the 789b promotions section regularly for active free spin offers.
Does 789b have a VIP or loyalty program?
Yes, 789b rewards its most active players through a tiered VIP and loyalty program. As you accumulate wager volume across sports betting, slots, and live casino games, you progress through loyalty tiers that unlock benefits including higher withdrawal limits, dedicated account managers, faster KYC processing, exclusive reload bonuses, and invitations to special seasonal tournaments tied to BPL and IPL fixtures. Contact support to learn more about your current tier status.
Safety & Responsible Gaming
Is 789b safe and legitimate for players in Bangladesh?
789b is a secure online platform that uses SSL encryption to protect all data transmitted between your device and our servers. Financial transactions are processed through trusted payment gateways, and player funds are held separately from operational funds. The platform uses certified RNG technology for game fairness and publishes RTP figures for all slot titles. While individual players are responsible for understanding local laws, 789b maintains strict security and fair-play standards for all users.
What is the minimum age to play on 789b?
You must be 21 years or older to register and play on 789b. This age restriction applies to all games and betting markets without exception, including cricket betting, slots, live casino, and crash games. 789b reserves the right to request age verification documents at any time and to permanently close any account where the account holder is found to be under 21.
Does 789b offer self-exclusion or deposit limit tools?
Yes, 789b provides responsible gaming tools including self-exclusion (temporarily or permanently blocking your own account), daily and monthly deposit limits, session time reminders, and cooling-off periods. These tools can be activated from your account settings or by contacting support at [email protected]. 789b encourages all players to use these features proactively if they feel their gambling habits need a check.
What should I do if gambling is affecting my daily life?
If gambling is negatively affecting your finances, relationships, or mental health, stop playing immediately and reach out for help. Contact 789b support at [email protected] to activate self-exclusion on your account right away. Speaking to a trusted friend, family member, or mental health professional is strongly encouraged. 789b takes problem gambling seriously and will cooperate fully with any request to restrict or close your account to support your recovery.
How does 789b protect my personal data and privacy?
789b protects your personal data using industry-standard SSL encryption on all connections, strict access controls for staff, and a clear data retention policy detailed in the Privacy Policy page. Your personal information is collected only for account management, identity verification (KYC), and fraud prevention purposes — it is never sold to third parties. You have the right to request a copy of your stored data or ask for deletion by contacting [email protected].
Why Players Trust 789b
Still Have Questions?
Our support team is available around the clock to help players across Bangladesh — from Dhaka to Cox's Bazar. Reach us at [email protected] or explore more of the 789b platform.